by Trish Springsteen | Jan 17, 2008 | Business, Communication, Leadership
What makes a good supervisor? There are a number of qualities and characteristics which indicate a good supervisor.Here are some that I have identified, perhaps you can add to them.Good technical skills – if you are not fully conversant with the job what value...
by Trish Springsteen | Nov 29, 2007 | Communication, Public Speaking
While speaking to large audiences is, in principle, the same as speaking to small ones, there is one great difference – and that how the speaker feels. There are not many of us who spend a lot of time speaking to large audiences, and there is no doubt that when faced...
by Trish Springsteen | Nov 6, 2007 | Business, Communication, Leadership, Personal Development
Sometimes a project may not be going to plan, criteria cannot be met or goals will not be achieved. This time it could be you who will be required to report on this to management. What is the best way to go about it?· First of all make sure that your team knows the...
by Trish Springsteen | Nov 5, 2007 | Business, Communication, Training
Have you listened to a charismatic speaker and wished you could have a voice like theirs? No matter what you may believe there is no such thing as the perfect voice. Each of us is unique and our voice is the characteristic which allows people to recognise who we are...
by Trish Springsteen | Nov 1, 2007 | Communication, Public Speaking
One of the first questions we are asked when we introduce ourselves as trainers in public speaking and communication skills is: “Why are good communication skills an asset?” A big question for a 30 sec response or a 2 paragraph blog!The simple answer is...
by Trish Springsteen | Oct 24, 2007 | Communication, Public Speaking
How do you handle questions after your presentation? Do you get a little flustered? Not sure how to admit you just don’t know the answer?Here are some tips to help.1. If you don’t know the answer to the question be honest and admit it. There are many good reasons to...