by Trish Springsteen | May 21, 2015 | Communication, Public Speaking
I don’t usually watch cooking shows, however when I do, I watch MasterChef and I was lucky to catch last night’s show. Besides being in awe at those who can cook, I found the communication lessons that could be taken away from Wednesday’s show very enlightening. The...
by Trish Springsteen | Feb 3, 2010 | Business, Communication, Personal Development
Whilst discussing the two situations that occurred in Melbourne with a group of friends the question arose – What is Good Customer Service? There seemed to be as many answers as there were people in the group! However, whilst there were many differences, there was...
