by Trish Springsteen | Feb 17, 2014 | Communication, Personal Development, Public Speaking
We have just recently finished another one day public speaking workshop and it is always fantastic to see the improvement in nervous people in just one day. But I was reminded of an earlier workshop where I was approached by a very shy young lady who asked me,...
by Trish Springsteen | Aug 11, 2008 | Business, Communication, Public Speaking
We all have heard the saying … “never assume because you make an ass out of you and me.. easier said than done. Too often we do assume. We assume we have heard correctly and jump in to answer the question we think we heard and not the one that was asked.We assume that...