by Trish Springsteen | Jul 21, 2011 | Communication, Personal Development, Women in Business
But not the one you splatter over your status on Facebook!Relationships can be with people we choose to know, or with people we have to know. We can choose our friends, but our work colleagues are, like our family, often thrust upon us.The way we communicate...
by Trish Springsteen | Mar 10, 2010 | Communication, Public Speaking
During a recent meeting the topic of customer service reared its head again. We had just returned from Sydney and were bemoaning the fact the customer service was no better in Sydney than it had been in Melbourne. Perhaps it’s just the coffee shops we go to or as it...
