by Trish Springsteen | Mar 11, 2011 | Business, Communication, Job Interviews, Personal Development
”The most important thing in communication is hearing what isn’t said.” –Peter F. DruckerI think we have realised by now that a job interview is really a sales pitch; we are selling our competency and ability to the employer so that they understand we...
by Trish Springsteen | Jul 6, 2010 | Communication, Personal Development, Public Speaking
There has been a lot of discussion recently about the role of the non-verbal dimension in communication, and especially the accuracy of Albert Mehrabian’s formula.Unfortunately we live in a world that seems to prefer sound bites rather than complete explanations and...
