by Trish Springsteen | Oct 1, 2010 | Communication, Personal Development, Women in Business
I have spoken a number of times of the value of the right word at the right time; and how the words can be understood differently because of experience, culture or conditioning.Today I want to talk about the little words that mean a lot – and we may not even realise...
by Trish Springsteen | Apr 25, 2010 | Communication, Public Speaking
The Key to public speaking is the balance between the intellectual content and the emotional connection to the audience.Speeches will fall into the 3 broad categories: to inform, instruct or inspire. Speaking to inform – to transmit information, explain a concept or...
by Trish Springsteen | Sep 13, 2009 | Communication, Leadership, Personal Development
Tell me; have you ever had a project which challenged you, and on which you spent time and effort only to have it received with curt thanks and very little else? How did you feel?At a recent discussion group on Leadership we spent a lot of time on Vision and Values;...
by Trish Springsteen | Aug 9, 2009 | Business, Leadership, Personal Development
“I heard a really great speech the other day – it really motivated me to change my thinking!”I have often heard such comments, they usually happen after a charismatic speaker has given their ideas on ways to change ourselves and our environment. We call the speaker...
by Trish Springsteen | Feb 11, 2009 | Business, Communication, Personal Development
My old English grandmother used to say “There’s nowt funnier than folk!” and that is so true. It doesn’t matter what we do or where or how we do it, eventually we all come across some very funny folk.The problem of motivating our staff has always had a high priority...