by Trish Springsteen | Sep 22, 2009 | Communication, Public Speaking
2000 years ago an ancient philosopher (Zeno of Citium – if anyone asks) once said “We have been given two ears but a single mouth in order that we should hear more and talk less”. And of course it is still as relevant today as it ever was.Often we interchange the...
by Trish Springsteen | Nov 2, 2008 | Communication, Public Speaking
You would think that being a communication trainer I would be switched on to listening techniques – awake and alert and listening with might and main. Er … not always.Sometimes the external factors are so overwhelming that even someone conscious of the importance of...