by Trish Springsteen | Apr 10, 2008 | Business, Communication
2000 years ago an ancient philosopher (Zeno of Citium – if anyone asks) once said “We have been given two ears but a single mouth in order that we should hear more and talk less”. Some things just never change!Often we interchange the words “HEARING’ and ‘LISTENING’...
by Trish Springsteen | Feb 25, 2008 | Communication, Public Speaking
One of the major barriers to good communication is our ability to listen properly. There is a significant difference between hearing and listening, and they are often confused.Sitting outside in the early morning with our cup of coffee, we can often hear the morning...