by Trish Springsteen | Feb 20, 2012 | Business, Leadership, Personal Development, Women in Business
Over the weekend we have been clearing out and tidying up the office. In the process I have been sorting out the books which pile up on the floor and putting them back in their rightful places. I came across some old but interesting books on leadership which led...
by Trish Springsteen | Feb 3, 2010 | Business, Communication, Personal Development
Whilst discussing the two situations that occurred in Melbourne with a group of friends the question arose – What is Good Customer Service? There seemed to be as many answers as there were people in the group! However, whilst there were many differences, there was...
