by Trish Springsteen | Jul 3, 2011 | Business, Communication, Personal Development, Women in Business
We have discussed on a number of occasions the unacceptable cost to business of their inadvertent miscommunication. We have meticulously highlighted ways to ensure that our communication is both clear and accurate. In addition we...
by Trish Springsteen | Oct 13, 2009 | Communication, Public Speaking
One of the things I really like about travelling is the plane travel. It is a great opportunity to catch up with all those movies you haven’t had the time to see in the normal hectic day to day life. Especially when you can choose from 20 or more movies! For the last...
by Trish Springsteen | Aug 31, 2009 | Communication, Public Speaking
This was a question I was asked recently, and my questioner had statistics that were said to prove that body language did not add any real or additional message to the words. “I do a great deal of my work on the telephone” she added triumphantly, “and you don’t...