by Trish Springsteen | Feb 14, 2010 | Business, Communication
Watching the news on television you would be forgiven for thinking life is full of riot and rumbustiousness!!Indeed, we often complain that the world is getting noisier, people are getting more aggressive and kids are just plain out of control.We watch almost riots at...
by Trish Springsteen | Aug 31, 2009 | Communication, Public Speaking
This was a question I was asked recently, and my questioner had statistics that were said to prove that body language did not add any real or additional message to the words. “I do a great deal of my work on the telephone” she added triumphantly, “and you don’t...
