by Trish Springsteen | Feb 13, 2012 | Business, Communication, Leadership, Personal Development, Women in Business
Robert Kent, former dean of Harvard Business School has said, “In business, communication is everything.”But in today’s world why is personal communication so important to business? Well, it matters because any corporation, business or department is made up...
by Trish Springsteen | Apr 12, 2011 | Communication, Leadership, Personal Development, Women in Business
Earlier this week I had an impassioned plea from a newly promoted Team Leader to simplify ‘Leadership Choices’. On receiving her good news she had hurriedly disinterred her books on management and leadership to brush up her skills – and promptly had a panic...
by Trish Springsteen | Jun 24, 2010 | Business, Communication, Leadership, Personal Development
Have you, on one of your MBWA tours, ever come across something that is not working and then think to yourself “Well, it’s not my place to fix it”?Or have you been to see a staff member about a task, only to come away half an hour later and realise that the one thing...
by Trish Springsteen | Jun 18, 2010 | Communication, Leadership
We have been discussing the varying types of leadership over the breakfast table recently and we have come to some startling conclusions which I would like to share with you today.Perhaps I should indicate our level of expertise in this subject, as I expect you would...