by Trish Springsteen | Mar 10, 2010 | Communication, Public Speaking
During a recent meeting the topic of customer service reared its head again. We had just returned from Sydney and were bemoaning the fact the customer service was no better in Sydney than it had been in Melbourne. Perhaps it’s just the coffee shops we go to or as it...
by Trish Springsteen | Mar 7, 2010 | Communication, Leadership, Public Speaking
I had my feathers slightly ruffled over the weekend – I found myself passionately defending a point of view to a sceptical disbeliever only to be told“The object of oratory alone is not truth, but persuasion!” Thomas Babington Macaulay, Essay on Athenian OratorsAs I...
by Trish Springsteen | Feb 24, 2010 | Business, Communication, Leadership, Public Speaking, Women in Business
From my perspective the underlying issue that never changes and links both leaders and managers is communication. Regardless of how you define a leader or how you define a manager the basic issue is how they communicate between each other, to superiors and to staff....
by Trish Springsteen | Feb 18, 2010 | Business, Communication, Public Speaking
One of the most feared tasks in business today, is to give a presentation on behalf of your company. Added to the innate fear of public speaking is the added pressure of the knowledge that your organization will be judged by the standard of your presentation.And yet,...
by Trish Springsteen | Feb 17, 2010 | Public Speaking, Women in Business
A frequently asked question in our Public Speaking Workshops is what do I speak about? How do you choose a topic to speak on?At about this time those participants who are attending because of work commitments or work expectations heave a sigh of relief because they...
by Trish Springsteen | Feb 10, 2010 | Personal Development, Public Speaking
Today Trischel held the first of its self development breakfasts for 2010. it was a wonderful start of the day with participants treated to an excellent presentation by our guest speaker – Mark Hunter World Champion of Public Speaking 2009, showing us how to...
