by Trish Springsteen | Mar 15, 2012 | Communication, Personal Development, Public Speaking, Women in Business
This was a question I was asked recently, and my questioner had statistics that were said to prove that body language did not add any real or additional message to the words. ‘I do a great deal of my work on the telephone” she added triumphantly,...
by Trish Springsteen | Mar 6, 2012 | Business, Communication, Personal Development, Women in Business
“…most employees in Australia and New Zealand will readily tell us that poor communication causes more organisational problems than any other single issue. Poor communication makes for low morale and poor results.” ~ Kris Cole “Supervision – Management in...
by Trish Springsteen | Feb 20, 2012 | Business, Leadership, Personal Development, Women in Business
Over the weekend we have been clearing out and tidying up the office. In the process I have been sorting out the books which pile up on the floor and putting them back in their rightful places. I came across some old but interesting books on leadership which led...
by Trish Springsteen | Feb 13, 2012 | Business, Communication, Leadership, Personal Development, Women in Business
Robert Kent, former dean of Harvard Business School has said, “In business, communication is everything.”But in today’s world why is personal communication so important to business? Well, it matters because any corporation, business or department is made up...
by Trish Springsteen | Feb 5, 2012 | Communication, Personal Development, Public Speaking, Women in Business
“Fie, fie upon her!There’s language in her eyes, her cheek, her lip.Nay her foot speaks; her wanton spirits look out at every joint and every motive in her body.”~ William Shakespeare : Troilus and CressidaWell it may not be quite as bad as Shakespeare describes, but...
by Trish Springsteen | Jan 23, 2012 | Communication, Personal Development, Women in Business
I recently had the misfortune to attend a training session that got a trifle out of hand. The trainer completely lost control of the activity and mayhem reigned supreme. Luckily it has not happened to me – yet – but the spectre of it happening hangs...
