by Trish Springsteen | Sep 4, 2012 | Business, Communication, Leadership, Personal Development, Women in Business
… to encourage our staff to improve performance that is. We’ve been very busy over the last two weeks with communication training for corporate executives from two very different companies; and yet both were very interested in the concept of positive performance...
by Trish Springsteen | Aug 20, 2012 | Business, Communication, Leadership, Personal Development, Women in Business
None of us have problems giving good news – we know that everyone will be happy to hear the news, and we can bask in the feeling of well being all round.But no-one really want to be the bearer of bad news, all too often the messenger bears the brunt of the frustration...
by Trish Springsteen | Jun 11, 2012 | Communication, Leadership, Personal Development, Women in Business
I sometimes wonder why certain things happen to me! When I am frantically searching for an item that I absolutely need right now, and cannot find I have often been heard to mutter “why does this always happen to me?”Can you guess why that particular...
by Trish Springsteen | Jun 3, 2012 | Business, Communication, Leadership, Personal Development, Women in Business
The old saying is that nothing is as certain as death and taxes … but I am adding one more certainty – we are all going to make mistakes.Being a leader means that we have to be decisive; we must make decisions and having to make decisions inevitably leads to sometimes...
by Trish Springsteen | Feb 20, 2012 | Business, Leadership, Personal Development, Women in Business
Over the weekend we have been clearing out and tidying up the office. In the process I have been sorting out the books which pile up on the floor and putting them back in their rightful places. I came across some old but interesting books on leadership which led...
by Trish Springsteen | Feb 13, 2012 | Business, Communication, Leadership, Personal Development, Women in Business
Robert Kent, former dean of Harvard Business School has said, “In business, communication is everything.”But in today’s world why is personal communication so important to business? Well, it matters because any corporation, business or department is made up...
