by Trish Springsteen | May 20, 2008 | Business, Communication
When we start a new job, after worrying about what we will have to do – that is the practicalities of the job – the next major worry is sure to be “What will the people be like?” Much of the stress arising from work comes from the relationships we form at our work...
by Trish Springsteen | May 18, 2008 | Business, Communication, Leadership
There are a number of factors that can affect the way we view our job and our workplace. There maybe task related problems; unavoidable delays, misunderstanding and of course difficult customers; and what about finding out that someone less qualified actually earns...
by Trish Springsteen | May 15, 2008 | Business, Communication
If you have recognised a tendency in your team to put group harmony above critical decision making, what steps can you take to prevent this turning into the dread disease of “groupthink’?There needs to be a change in process and a more robust attitude to differing...
by Trish Springsteen | May 13, 2008 | Business, Communication, Leadership
A team that prides itself on its ability to get along and on its lack of conflict can be in danger of falling into a “groupthink” mindset. This means that critical thought is discouraged, and members of the team can censor themselves by not bringing forward differing...
by Trish Springsteen | May 11, 2008 | Business, Communication, Leadership
It would be great to think that after we have carefully chosen our group, put in the work to meld them into a team it would be all plain sailing from then on.But we all realise that simply isn’t going to be true. No matter how well prepared we are some things are...
by Trish Springsteen | May 8, 2008 | Business, Communication, Leadership
It sometimes appears that as soon as we start to understand just what it is we are doing -it all changes. And sometimes there appears to be no rhyme or reason to it all. In fact I recall a poster that indicated an ancient Greek philosopher had said something similar …...
