by Trish Springsteen | Sep 7, 2008 | Business, Communication
…the communication climate that is! How would you describe your most important relationships? Is your relationship with your partner ‘Fair and Warm’? Or ‘Stormy, with predictable Gales”? What about your relationship climate at work – is it sometimes “Cold and Rainy’...
by Trish Springsteen | Sep 4, 2008 | Business, Communication, Leadership
Communication between managers and their subordinates is supposed to be the life-line of any company. Accurate feedback from your employers as to the effects and implications of proposed changes is essential to ensure that decisions made are effectively...
by Trish Springsteen | Sep 2, 2008 | Business, Communication
Recently I read of a married couple who were walking through the shopping centre. The wife was explaining to her husband why a certain brand was more beneficial than another, when her husband jumped in to recommend a third brand. The wife never acknowledged his input...
by Trish Springsteen | Aug 29, 2008 | Business, Communication
Some people wonder why they need communication training when they have talking since they were knee high to a grasshopper. But communication is more than words; and even though we may not be conscious of the non-verbal aspects of our communication, what we do has just...
by Trish Springsteen | Aug 14, 2008 | Business, Leadership, Personal Development
The old saying is that nothing is as certain as death and taxes … but I am adding one more certainty – we are all going to make mistakes.Being in business means that we have to be decisive; we must make decisions and having to make decisions inevitably leads to...
by Trish Springsteen | Aug 11, 2008 | Business, Communication, Public Speaking
We all have heard the saying … “never assume because you make an ass out of you and me.. easier said than done. Too often we do assume. We assume we have heard correctly and jump in to answer the question we think we heard and not the one that was asked.We assume that...
