by Trish Springsteen | Jul 12, 2010 | Business, Communication, Personal Development
Most of the daily decisions we take, are taken quickly and easily. After all, what world shattering effect can result from a choice of either marmalade or peanut butter on my toast?When we go shopping, I don’t think it will engage the United Nations in negotiations if...
by Trish Springsteen | Jul 4, 2010 | Business, Communication, Personal Development, Women in Business
Rogers and Hammerstein put it in a nutshell with their song “I’m just a girl who can’t say No” and alas it is not just the girl that can’t do it; there are an awful lot of the rest of us who can’t do it either.Why is it that even when we are up to our eyeballs in...
by Trish Springsteen | Jun 24, 2010 | Business, Communication, Leadership, Personal Development
Have you, on one of your MBWA tours, ever come across something that is not working and then think to yourself “Well, it’s not my place to fix it”?Or have you been to see a staff member about a task, only to come away half an hour later and realise that the one thing...
by Trish Springsteen | Jun 20, 2010 | Business, Communication, Women in Business
I just sat down and opened my email and watched with amazement as 85 messages were downloaded. Now I know this is Monday, and I dare say that people all over the world have been spending the weekend just desperate to get in touch with me, but looking quickly at the...
by Trish Springsteen | Jun 16, 2010 | Business, Communication, Public Speaking, Women in Business
Which is a cue for everyone who expected the Jane Austen Classic to leave … No, no; – come back, it’s still interesting – honest.We live in a world in which we are bombarded by persuasive messages; we can find them on the side of buses, and on...
by Trish Springsteen | May 25, 2010 | Business, Communication, Public Speaking
As a public speaker sometimes it is the little things that can catch you out. Often something you are not even aware that you are doing. Like the vocal pause for thought the unfortunate ‘uhm’ that slips out when you are thinking about your next words.‘Uhms’, along...