by Trish Springsteen | Sep 4, 2008 | Business, Communication, Leadership
Communication between managers and their subordinates is supposed to be the life-line of any company. Accurate feedback from your employers as to the effects and implications of proposed changes is essential to ensure that decisions made are effectively...
by Trish Springsteen | Sep 2, 2008 | Personal Development
How do you define yourself? What values are important to you?Here is an exercise that we sometimes use in our self-development courses. Take a blank sheet of paper and make a list of 10 words that describe the most important aspects of who you are. Some items may be...
by Trish Springsteen | Sep 2, 2008 | Business, Communication
Recently I read of a married couple who were walking through the shopping centre. The wife was explaining to her husband why a certain brand was more beneficial than another, when her husband jumped in to recommend a third brand. The wife never acknowledged his input...
by Trish Springsteen | Aug 29, 2008 | Business, Communication
Some people wonder why they need communication training when they have talking since they were knee high to a grasshopper. But communication is more than words; and even though we may not be conscious of the non-verbal aspects of our communication, what we do has just...
by Trish Springsteen | Aug 27, 2008 | Personal Development, Public Speaking
Often when we engage in public speaking we are engaging in a selling exercise. It could be that we want to sell our product, our ideas, our opinions or even ourselves in interviews – but whatever it is, we must engage our audience on two levels.First we need to give...