by Trish Springsteen | Feb 10, 2010 | Personal Development, Public Speaking
Today Trischel held the first of its self development breakfasts for 2010. it was a wonderful start of the day with participants treated to an excellent presentation by our guest speaker – Mark Hunter World Champion of Public Speaking 2009, showing us how to...
by Trish Springsteen | Feb 7, 2010 | Business, Leadership, Personal Development
I have just finished reading a book about ‘achieving success’. It has some good ideas and hints about rising through the clouds to ascend to the giddy heights of the ‘great and good’ – however it keeps referring to the journey as ‘climbing your mountain’ and that...
by Trish Springsteen | Feb 5, 2010 | Business, Personal Development
We, in the military, drew a fine line between ‘delegation’ and ‘dereliction of duty’. There were many who claimed the first while really exhibiting the latter.It made me wary of those that advocated greater delegation as a requisite for leadership. This was, of...
by Trish Springsteen | Feb 3, 2010 | Business, Communication, Personal Development
Whilst discussing the two situations that occurred in Melbourne with a group of friends the question arose – What is Good Customer Service? There seemed to be as many answers as there were people in the group! However, whilst there were many differences, there was...
by Trish Springsteen | Feb 1, 2010 | Business, Communication
It is always great to catch up with friends, and during our time in Melbourne we met up again with Brenda Thomson, CEO of Networking World. After a frantic Saturday afternoon of meeting people; greeting people and of course, talking to people at her “Smart 90 Day...