by Trish Springsteen | Mar 14, 2010 | Business, Personal Development
We are a trifle busy at the moment, in fact I have been watching Trish’s back a lot recently as she disappears off somewhere else!All this is good for business, but as we have a number of exciting projects that we are working on, it doesn’t leave us much time for the...
by Trish Springsteen | Mar 12, 2010 | Communication, Personal Development
I think I have mentioned before that I like to get up early to spend an hour or so writing before the rest of the day takes over.I usually enjoy this time; my desk is next to an open window and just outside is a splendid example of a mature Murraya bush with the most...
by Trish Springsteen | Mar 10, 2010 | Communication, Public Speaking
During a recent meeting the topic of customer service reared its head again. We had just returned from Sydney and were bemoaning the fact the customer service was no better in Sydney than it had been in Melbourne. Perhaps it’s just the coffee shops we go to or as it...
by Trish Springsteen | Mar 7, 2010 | Communication, Leadership, Public Speaking
I had my feathers slightly ruffled over the weekend – I found myself passionately defending a point of view to a sceptical disbeliever only to be told“The object of oratory alone is not truth, but persuasion!” Thomas Babington Macaulay, Essay on Athenian OratorsAs I...
by Trish Springsteen | Mar 4, 2010 | Communication, Leadership, Personal Development
So said Albert Einstein; and one would suppose that he would know!At a recent discussion at my daughter’s (who seems to be growing intellectually more like her mother daily, according to the husband) we took apart this idea, and asked ourselves if it is still true...